Terms and Conditions - Smartpari Casino

Welcome to Smartpari. By accessing and using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you should not use our website.

1. General Terms

These Terms and Conditions govern your use of Smartpari and all services provided through our platform. By registering an account or using our services, you confirm that you:

• Are at least 18 years of age or the legal age of majority in your jurisdiction
• Are legally permitted to participate in online gaming activities in your country of residence
• Provide accurate and complete information during registration
• Accept full responsibility for all activities conducted under your account

2. Account Registration

To access certain features of Smartpari, you must create an account. When registering, you agree to:

• Provide truthful, accurate, and up-to-date personal information
• Maintain only one account per person (duplicate accounts may be suspended)
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized access to your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activities.

3. Responsible Gaming

At Smartpari, we are committed to promoting responsible gaming practices. We encourage all players to:

• Set personal deposit and loss limits
• Take regular breaks from gaming activities
• Never chase losses or gamble with money you cannot afford to lose
• Seek help if you feel gaming is becoming a problem

We provide tools such as self-exclusion options, cooling-off periods, and links to professional support organizations. If you need assistance, please contact our customer support team.

4. Bonuses and Promotions

All bonuses and promotional offers at Smartpari are subject to specific terms and conditions, including:

• Wagering requirements: Bonuses must be wagered a certain number of times before withdrawal
• Eligible games: Not all games may contribute equally to wagering requirements
• Time limits: Bonuses and associated winnings may expire if not used within the specified period
• Maximum bet limits: Bonus funds may have maximum bet restrictions

Bonus abuse or fraudulent activity may result in forfeiture of bonuses and account suspension. Always review the specific terms for each promotion on our bonuses page.

5. Deposits and Withdrawals

We offer a variety of secure payment methods for deposits and withdrawals. Please note:

• Deposits are processed instantly in most cases
• Withdrawals may require identity verification (KYC) documentation
• Minimum and maximum transaction limits apply depending on the payment method
• Withdrawal processing times vary by method (typically 1-5 business days)
• We do not charge fees for deposits or withdrawals, but third-party providers may apply charges

6. Identity Verification

To comply with regulatory requirements and prevent fraud, Smartpari may request verification documents including:

• Government-issued photo ID (passport, driver's license, national ID card)
• Proof of address (utility bill, bank statement not older than 3 months)
• Payment method verification (credit card images, e-wallet screenshots)

Failure to provide requested documents may result in delayed withdrawals or account restrictions.

7. Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

• Using the platform for money laundering or other illegal purposes
• Attempting to manipulate or exploit system vulnerabilities
• Colluding with other players or engaging in fraudulent behavior
• Using automated software, bots, or third-party tools
• Sharing accounts or allowing others to access your account
• Providing false information during registration or verification

8. Intellectual Property

All content on Smartpari, including text, graphics, logos, images, and software, is the property of our platform or its licensors and is protected by international copyright and trademark laws. You may not:

• Reproduce, distribute, or modify any content without written permission
• Use our trademarks or branding for commercial purposes
• Reverse engineer or decompile any software or systems

9. Limitation of Liability

While we strive to provide reliable services, Smartpari cannot be held liable for:

• Technical failures, system downtime, or internet connectivity issues
• Loss of winnings due to player error or breach of terms
• Third-party payment processor delays or failures
• Force majeure events beyond our reasonable control

Our total liability to any player shall not exceed the amount deposited in their account during the previous six months.

10. Privacy and Data Protection

We take your privacy seriously and handle all personal data in accordance with applicable data protection laws, including GDPR. Our Privacy Policy outlines how we collect, use, and protect your information. By using Smartpari, you consent to our data processing practices as described in the Privacy Policy.

11. Dispute Resolution

If you have any complaints or disputes, please contact our customer support team first. We are committed to resolving issues fairly and promptly. If a dispute cannot be resolved internally, you may escalate it to our licensing authority or an independent Alternative Dispute Resolution (ADR) service.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. We recommend checking this page regularly to stay informed of any updates. Continued use of our services after changes constitutes acceptance of the revised terms.

13. Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which our platform is licensed. Any legal disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

14. Contact Information

If you have any questions about these Terms and Conditions or need assistance, please contact our support team through:

• Live Chat: Available 24/7 on our website
• Email: Use the contact form on our homepage

Last Updated: January 2025

Thank you for choosing Smartpari. We wish you an enjoyable and responsible gaming experience!